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Security

Security at WorkLoop

How we protect your workspaces, messages, and personal data.

Our approach

Part of the product, not an afterthought.

We encrypt data in transit and at rest, limit access by role, and respond to reports quickly.

Encryption

TLS 1.2+ protects data in transit. Sensitive data at rest is encrypted using industry-standard algorithms. Credentials are hashed and salted; we never store plain-text passwords.

Data handling

Access to production systems is restricted to authorized staff with MFA. Workspaces are logically isolated. Enterprise customers can request additional controls, including SSO/SAML and audit logs on eligible plans.

Backups and availability

We maintain regular backups and monitor uptime for core services. Status updates are posted on our status page when incidents affect customers.

Report a vulnerability

Found a security issue? Email hello@useworkloop.com with the subject “Security” and include details. We acknowledge reports promptly and do not pursue legal action against good-faith researchers who follow responsible disclosure.

Disclosure

Found something? Tell us.

Send the steps to reproduce, affected URLs or builds, and any proof of concept. Please give us reasonable time to fix before sharing publicly.

  • We acknowledge reports promptly.
  • We keep you updated while we investigate and fix.
  • No legal action against good-faith research that follows responsible disclosure.
  • Read how we handle your data in our Privacy Policy.

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